Booking Term and Condition - Helicopter Services over the Fiji Islands

Booking Term and Condition

Terms and Conditions

  • Our rates are per person in FJD and requires a minimum of two full paying adult. This is applicable for scenic, resort transfers(certain sectors only) and adventure combo
  • The prices which are quoted are subject to change and may vary due to events beyond our control, such as changes in taxes and fuel prices.
  • Heli-Tours Fiji reserves the right to reschedule flights due to circumstances outside of our control such as weather and air traffic restrictions
  • Credit Card Policy: Heli-Tours Fiji charges a 3.5% merchant fee on ALL major credit card with the exception of Union Pay at 3%. There are no fee on debit cards
  • Weather: All of our flights are subject to weather and the pilot in command will have the final say on whether it’s deemed safe to proceed with a flight or not

Children Policy:

  • Children 12years and over pay adult fare
  • Children 3-11years pay child rate dependant on aircraft used for the trip (whether Robinson R44 or Twin Engine Squirrel)
  • Children 0-2 years are FOC (can seat on parents lap provided that they are full paying adult)

Cancellation Policy

  • Cancellation 72hours and more will see Heli-Tours Fiji offer a full refund
  • Cancellation within 72hours, 50% of the total booking booked will be refunded
  • Cancellation within 24hours will incur a full cancellation fee
  • NO SHOW: No refund or credit will be given in whole or in part for No Shows
  • Should Heli-Tours Fiji cancel the flight, then it will be rescheduled to a later time or in the event this cannot be rescheduled, a refund will be given. And should the trip cancel through no fault of the customer, it is expected that Heli-Tours Fiji will provide a full refund.

Weight Limit

Heli-Tours aircrafts has a maximum passenger weight of 136kg (Body and Luggage) In addition to this we also have a maximum total aircraft weight, therefore passengers 100kgs and over may be subject to an excess weight surcharge. It’s important that body weight be advised to our Reservations Team, at the time of the booking.

Address

P.O.Box 97, Port Denarau, Fiji